Have you always wondered how your favorite burger and fries were prepared? Do you have food safety questions that you would like to ask? Would you like to have a kitchen tour yourself and see how your meals are cooked? If your answer to all these is a big fat YES, McDonald’s is cordially inviting you to take part of their Open Door program. Any time. Any day.
In their continuing efforts to promote transparency and food safety, global giant McDonald’s have been running this Open Door Program to its customers worldwide since 2013. Donna Tiniques, Project Lead (McDonald’s Qatar) shares: “We are aware that people would like to know where we source the food, how we prepare it. This is the opportunity to properly address their questions. We encourage them to voice out. We are here to answer. It’s an opportunity for transparency.”
My friends and I spent the afternoon over the weekend taking part of the Open Door Tour. If I am being completely honest, I wasn’t really that keen as I thought, this is more suitable for kids but hey, an experience is an experience so I’ll take it. I had a kitchen tour at McDonald’s at 30. Why not.
I’d like to share the run down of how our tour went.
Before heading for a kitchen raid, we were asked to sign some documents and cover ourselves up for sanitary purposes. In general, the whole tour will only take 20-30 minutes but it could last for the entire afternoon should you be proactive and open to ask questions. I can vouch that they are ready to answer everything. EVERYTHING.
Count your Macros
Did you know that McDonald’s has started putting Nutritional information on their labels? In fact, even the tray liner contains all the the information that you might want to know on every item you order. Yes, including that piping hot apple pie! To those who are counting their calorie intake, you got it covered.
Do you remember that Happy Birthday song we were taught when we were kids while washing our hands? It does apply even at McDonald’s. They have a strict guildeline on hand wash and yes, it should last 20 seconds!
Storage and Preparation
Burgers and Meat
Known globally for its burgers, McDonald’s assures each patty is thoroughly cooked and safe for consumption. To lessen the cases of serving raw patties and similar cases due to human error, they have started using Intelligent grills which determines the patties’ thickness and its corresponding cooking time.
For the French Fies Freak
One of the common questions asked is about the oil and fries preparation. This tour guarantees to answer that all important “oil” question.
Book your Open Door Tour NOW
You too can have your tour at the nearest McDonald’s branch to you. It is available globally. Head over at McDonalds website (for Qatar: http://www.mcdonaldsarabia.com/qatar ) and click on Open Door. You just need to key in your information and click submit. They will then contact you for your next available schedule and you’re all set. Easy peasy.
If your schedule won’t permit you to attend the Open Door personally, the website also offers virtual tour for your convenience. FAQ’s including your concern about the salt usage, washing and oil are addressed here.
Busting Food Myths
A lot has been said (and exposed) about the fast food industry and most often than not, they are malicious, misaligned and solicits a negative connotation about the brand. While some of the claims are held true, we cannot discount the fact that a lot of them are also smear campaigns from direct competitors. Amidst all these, McDonald’s has taken the initiative to open its doors to its valued consumers not only to promote transparency (and debunk malicious rumors) but to emphasize food safety which is far more valuable than just being transparent.
Most health buffs would always play the “junk food” card towards these fast food chains and yes, they might not be the healthiest options around but I myself enjoy a heap of fries and burger sometimes because it offers convenience. The Open Door tour not only opened me to McDonald’s kitchen literally but more into the fact that I should be a smart, well-informed consumer. Knowing the calories (thanks to the new packaging) in my food would help me make a wiser (and even healthier) decision which one to choose.
Have you been to these Open Door tour yet? How was your experience? I’d like to hear your story.